Before purchasing your tickets in the disabled section, we will require proof of disability to ensure that all allocated seating is being provided to our accessible guests. If you have not already supplied this information please post, fax or scan and e-mail details to The FA at the details below. You will still need to call in on the on-sale day to purchase your tickets even if you provide your proof of disability prior to this day.
Please send us your proof of disability by mail or e-mail to:
The Football Association
E-mail: POD@wembleystadium.com Please note: this inbox is not monitored. Please do not send queries to this inbox as they will NOT receive a response. Any questions or queries should be submitted online via our portal.
We accept photocopies of Disability Living Allowance, PIP or an original letter from your GP or hospital. We do not accept Blue Badge permits as proof.
IMPORTANT: If you have previously purchased tickets with us and already have a customer number, you do not need to send in proof of disability again. If you cannot remember your customer number, we can look it up when you call.